Terms & Conditions

3.1 Primary Services

ApplyKaro provides the following services:

• Job Notifications: Latest government job, exam, and admission notifications
• Form Filling Service: Professional assistance in filling government job application forms through verified partners
• My Vault: Secure cloud storage for documents (photos, signatures, certificates, marksheets)
• Partner Network: Connection with verified cyber cafe partners for form submission
• Wallet: Digital wallet for transactions within the app
• Referral Program: Earn rewards by referring friends
• Transaction History: Track all your transactions and orders

3.2 Service Limitations

Please note that:

• We are a technology platform connecting users with service partners
• We do NOT guarantee selection in any government job or exam
• We are NOT responsible for government website errors or server issues
• We do NOT control government recruitment processes or eligibility criteria
• Form filling services are subject to partner availability
• Some forms may require physical presence at government offices

4.1 Account Registration

• You must register using a valid mobile number
• OTP verification is mandatory for security
• One account per mobile number
• You are responsible for maintaining account confidentiality
• You must notify us immediately of any unauthorized access

4.2 Account Security

• Enable biometric lock for enhanced security
• Do not share your OTP or login credentials with anyone
• Use a secure device and keep your app updated
• Log out from shared devices

4.3 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms & Conditions
• You engage in fraudulent activities
• You misuse the platform or services
• You provide false or misleading information
• You abuse our partners or support team
• Required by law or government authority

5.1 Accurate Information

You agree to:

• Provide accurate and complete information
• Update information promptly when it changes
• Verify all details before form submission
• Upload clear and legible documents
• Ensure documents are valid and not expired

5.2 Prohibited Activities

You must NOT:

• Use the App for any illegal purposes
• Upload fake, forged, or tampered documents
• Impersonate another person
• Share your account with others
• Attempt to hack, reverse engineer, or compromise the App
• Use automated bots or scripts
• Spam, harass, or abuse other users or partners
• Upload viruses, malware, or harmful content
• Scrape or copy content from the App
• Circumvent security measures
• Create multiple accounts for fraudulent purposes

6.1 Partner Verification

• All partners are verified before onboarding
• Partners must provide valid business documentation
• Partners undergo background checks
• Partners sign confidentiality agreements

6.2 Service Quality

• Partners are trained to fill forms accurately
• Partners follow government guidelines and deadlines
• Partners maintain confidentiality of your information
• Poor-performing partners are removed from the network

6.3 Partner Disputes

In case of disputes with a partner:

• Contact our support team immediately
• Provide order details and issue description
• We will investigate and mediate
• Refunds will be processed as per our Refund Policy

7.1 Pricing

• Service charges are displayed before payment
• Prices may vary based on form complexity
• We reserve the right to change prices with notice
• All prices are in Indian Rupees (INR)
• Prices include applicable taxes

7.2 Payment Methods

We accept payments through Razorpay:

• Credit/Debit Cards
• Net Banking
• UPI
• Wallets (PhonePe, Paytm, etc.)
• ApplyKaro Wallet (prepaid)

7.3 Payment Security

• All payments are processed through PCI-DSS compliant Razorpay
• We do NOT store your card details
• Payments are encrypted and secure
• You will receive payment confirmation via SMS/Email

7.4 Wallet Terms

• Minimum wallet addition: ₹10
• Wallet balance is non-transferable to bank
• Wallet can be used for form filling services
• Wallet balance expires after 1 year of inactivity
• Wallet refunds processed as per Refund Policy

9.1 Storage Terms

• Free secure cloud storage for your documents
• Maximum file size: 5 MB per document
• Supported formats: JPG, PNG, PDF
• Storage available as long as account is active

9.2 Document Usage

• Documents used ONLY for form filling when you authorize
• Partners can view documents only for assigned orders
• We do NOT share documents with third parties
• You can delete documents anytime

9.3 Document Retention

• Documents retained while account is active
• 30-day grace period after account deletion
• Permanent deletion after grace period
• Backup copies removed within 90 days

10.1 Program Rules

• Earn coins/rewards by referring friends
• Referee must be a new user (not previously registered)
• Referee must complete first order for reward eligibility
• Rewards credited within 7 days of successful referral

10.2 Prohibited Practices

• No fake or fraudulent referrals
• No self-referrals (multiple accounts)
• No spamming or mass messaging
• Violators will forfeit rewards and face account suspension

11.1 Our Rights

All content, features, and functionality of ApplyKaro are owned by IndMon Technologies and protected by copyright, trademark, and other intellectual property laws.

This includes:

• App design, layout, and user interface
• ApplyKaro logo, name, and branding
• Source code and algorithms
• Job notifications and curated content
• Text, graphics, and multimedia content

11.2 Your Rights

You retain ownership of content you upload (documents, personal information). However, by uploading, you grant us a limited license to:

• Store and process your content
• Share with partners for form filling (with your consent)
• Use for service improvement (anonymized)

12.1 No Guarantee of Results

• We do NOT guarantee job selection or exam success
• We are NOT responsible for government selection processes
• Form filling does NOT guarantee eligibility or qualification
• Government rules and deadlines may change without notice

12.2 Technical Limitations

• App may experience downtime for maintenance
• Internet connectivity required for full functionality
• Government websites may be slow or unavailable
• We are not liable for third-party service failures

15.1 Data Usage Consent

By using ApplyKaro, you consent to:

• Collection of personal and device information
• Storage of documents in secure cloud servers
• Sharing information with partners for service delivery
• Use of analytics for app improvement
• Marketing communications (with opt-out option)

16.1 Payment Gateway (Razorpay)

Payment processing is handled by Razorpay. Their Terms of Service apply to all transactions.

16.2 Government Websites

We provide links to official government websites for your reference. We are not responsible for their content, availability, or policies.

16.3 Analytics and Advertising

We use Firebase and Facebook SDKs for analytics and advertising. Their respective privacy policies apply.

17.1 Notification of Changes

We will notify you of significant changes via:

• In-app notification
• Email to registered email address
• SMS to registered mobile number

17.2 Acceptance of Changes

Continued use of the App after changes constitutes acceptance. If you do not agree, please discontinue use and delete your account.

20.1 Informal Resolution

Before filing a legal claim, please contact our support team at support@applykaro.co.in. We will attempt to resolve disputes amicably.

20.2 Arbitration

If informal resolution fails, disputes shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

20.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.